Privacy Policy
Last Edited on 18 May 2018
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
 
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, Business Information or other details to help you with your experience.

When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, Use Live Chat, Open a Support Ticket or enter information on our site.
Provide us with feedback on our products or services

How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products
• To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:

If you turn cookies off it will turn off some of the features of the site. For Example:
■ Embedded Videos
■ Audio Players
■ Sliders
■ Kickstarter Information
■ Some images
■ Anything that’s embedded using JavaScript and/or other type of codes
Cookies are disabled
Accept Cookies by clicking "Accept" in the banner.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google & Facebook
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising and Facebook on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:
• Remarketing with Google AdSense & Facebook
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
• DoubleClick Platform Integration
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
• On our Privacy Policy Page
Can change your personal information:
• By emailing us
• By calling us
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We market to
We do not collect information from children under 13
children under 13.
Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?
No
In order to remove your child’s information please contact the following personnel:

We adhere to the following COPPA tenants:
• Parents can review, delete, manage or refuse with whom their child’s information is shared through contacting us directly.
or contacting us directly.

Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 7 business days
We will notify the users via in-site notification
• Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.

Payments Privacy Policy:
We use payment gateways to receive and make payments. These are the privacy policies for each service that we use:
Stripe:
https://stripe.com/us/privacy
Paypal:
https://www.paypal.com/us/webapps/mpp/ua/privacy-full
Xero:
https://www.xero.com/about/terms/privacy/

Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below:

E-mail: office@spider-videos.com

Cookie Policy 
Last Edited on 18 May 2018
This Cookie Policy explains how Spider Videos, Inc. (collectively “Spider Videos) use cookies and similar technologies to recognize you when you visit our websites at www.Spider-Videos.com 
It explains what these technologies are and why we use them, as well your rights to control or use them.
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information. In such cases our Privacy Policy will apply in addition to this Cookie Policy.

What are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently as well to provide reporting information.
Cookies set by the website owner (in this case, Spider Videos) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?
We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interest of our users to enhance the experience on our Online Properties. Third parties serve cookies through our websites for advertising, analytics and other purposes. This is described in more detail below.
The specific types of first and third party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Performance and functionality cookies:
These cookies are used to enhance the performance and functionality of our Websites but are non-esseential to their use. However without these cookies, certain functionality (like videos) may become unavailable.
■ Who serves these cookies:
Cookie provider: Google
Website URL: https://www.google.com
Cookie provider: Sumo
Website URL: https://www.sumo.com
■ How to refuse:
To refuse these cookies, please follow the instructions below under the heading “How can I control cookies?”
Cookie provider: Google
Opt-Out Link: https://policies.google.com/privacy
Cookie provider: Sumo
Opt-Out Link: https://help.sumo.com/hc/en-us/articles/218958727-Privacy-Policy
Analytics and customization cookies:
These cookies collect information that is used either in aggregate form to help us understand how our websites are being used or how effective our marketing campaigns are, or to help us customize our websites for you.
■ Who serves these cookies:
Cookie provider: Google
Website URL: https://www.google.com
■ How to refuse:
To refuse these cookies, please follow the instructions below under the heading “How can I control cookies?”
Cookie provider: Google
Opt-Out Link: https://policies.google.com/privacy

Advertising Cookies:
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

■ Who serves these cookies:

Cookie provider: Google
Website URL: https://www.google.com
Cookie provider: Facebook
Website URL: https://www.facebook.com
Cookie provider: LinkedIn
Website URL: https://www.linkedin.com
Cookie provider: Twitter
Website URL: https://twitter.com

■ How to refuse:

To refuse these cookies, please follow the instructions below under the heading “How can I control cookies?”
Cookie provider: Google
Opt-Out Link: https://policies.google.com/privacy
Cookie provider: Facebook
Opt-Out Link: https://www.facebook.com/about/privacy/update
Cookie provider: Linked In
Opt-Out Link: https://www.linkedin.com/help/linkedin/suggested/66/managing-your-account-and-privacy-settings-overview?lang=en
Cookie provider: Twitter
Opt-Out Link: https://help.twitter.com/en/rules-and-policies/update-privacy-policy
Social Networking Cookies:
These cookies are used to enable you to share pages and content that you find interesting on our websites through third party social networking and other websites. These cookies may be also used for advertising purposes too.
■ Who serves these cookies:
Cookie provider: Facebook
Website URL: https://www.facebook.com
Cookie provider: TWitter
Website URL: https://twitter.com
Cookie provider: Linked In
Website URL: https://www.linkedin.com
Cookie provider: Google+
Website URL: https://plus.google.com
■ How to refuse:
To refuse these cookies, please follow the instructions below under the heading “How can I control cookies?”
Cookie provider: Facebook
Opt-Out Link: https://www.facebook.com/about/privacy/update
Cookie provider: Twitter
Opt-Out Link: https://help.twitter.com/en/rules-and-policies/update-privacy-policy
Cookie provider: Linked In
Opt-Out Link: https://www.linkedin.com/help/linkedin/suggested/66/managing-your-account-and-privacy-settings-overview?lang=en
Cookie provider: Google+
Opt-Out Link: https://policies.google.com/privacy

What about other tracking technologies, like web beacons?
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our websites or opened an e-mail that we have sent them. This allows us, for example, to monitor the traffic patterns of users from one page within our websites to another, to deliver or communicate with cookies, to understand whether you have come to our website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In any instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Do you serve targeted advertising?
Third parties may serve cookies on your computer or mobile device to server advertising through our websites. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details that directly identify you unless you choose to provide these.

How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in the cookie table above.
You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information.

Accept Cookies by clicking "Accept" in the banner.
In addition, most advertisement networks offer you a way to opt out of targeted advertising. If you would like to find out more information please visit:
■ http://www.aboutads.info/choices/
■ http://www.youronlinechoices.com
Where can I get further information?
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?
If you have any question about our use of cookies or other technologies, you may contact us using the information below.

Spider Videos Inc.
2035 Sunset Lake Road
Suite B-2
Newark, DE 19702
E-mail: office@spider-videos.com 


All Rights Reserved - Spider Videos - Copyright 2017